Highland Telephone Cooperative Call Feature List B
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Call Feature List B

Call Forwarding Remote

To use Remote Activation of Call Forwarding:

  1. From a remote phone, dial a directory number supplied by your telephone company.
  2. Listen for recall dial tone.
  3. Dial your base station’s number.
    • Note: The base station is the number from which you are forwarding all calls, i.e., you are at work and want to forward all calls from home to work, the home number is the base station.
  4. Enter your 3 digit PIN (Personal Identification Number).
  5. If your home directory number and the PIN match, then confirmation tone followed by dial tone is returned.
  6. Dial 72 and listen for recall dial tone.
  7. Enter the number for which calls are to be forwarded.
  8. Listen for confirmation tone. You can either hang up, or stay on the line to advise party of forwarding calls.

To cancel Remote Activation of Call Forwarding:

Repeat all activation steps except in step 7, dial 73.

West Virginia Calling Plan

This feature allows you to place unlimited calls to the Spruce Knob / Seneca Rocks telephone exchange for a fee without incurring additional long distance carrier fees. Simply dial 567-****, without the area code.

Voicemail

Voice mail is a message system that answers and records your calls when you can't or, aren't available to answer. Messages are stored within the telephone company computer hardware system so, there are no other separate instruments or devices required to be installed with your own phone system. All messages left are stored within your personal “mailbox” which is protected by a passcode.

When choosing this feature, you will be provided from our office with instructions on how to set up a greeting, your name, and passcode instructions. As you actually begin to set up your information through your own telephone, a user tutorial is automatically activated, assisting you with step by step instructions throughout the entire setup.

After you set up your voice mail, unanswered calls will be directed to your personal mailbox. Calls can also be directed to your “mailbox” while you are on the line with another party by activating the busy-line feature. Voice mail can then be retrieved from your own phone or any other outside line. You can listen to your message, save it or discard it by dialing (540) 468-6245.

Speed Calling 30

Speed Calling allows you to call pre-selected telephone numbers quickly by dialing an assigned code.

This feature is applicable for up to 30 numbers.

To set up or change Speed Calling numbers:

  • Dial *74 for 1-Digit Speed Calling (codes 2 through 9).

-or-

  1. Dial *75 for 2-Digit Speed Calling (codes 20 through 49).
  2. Listen for 3 beeps and a steady dial tone.
  3. Enter the Speed Calling code (2 through 9 or 20 through 49).
  4. Dial the desired telephone number, press # or wait 4 seconds then listen for 3 beeps.
  5. Hang up.

To use Speed Calling:

  • Press *, dial the desired Speed Calling code (2 through 9 or 20 through 49), then press # or wait 4 seconds. (The assigned number will be dialed automatically.)
Special Call Acceptance 18

Special Call Acceptance allows you to screen incoming calls by creating a list of phone numbers from which you are willing to accept calls. Calls from numbers not contained on your list are sent to an announcement that tells them you are not receiving calls at this time.

This feature is applicable to 18 numbers.

To use Special Call Acceptance:

  1. Press *64
  2. Listen to the voice instructions which will guide you through the steps of how to:
    • Turn Special Call Acceptance on or off.
    • Make changes to your Special Call Acceptance list.

Press Number If You Want To:

  • Press 0: If you want to: Repeat the instructions.
  • Press 1: If you want to: Review the numbers on your Special Call Acceptance list.
  • Press 3: If you want to: Turn Special Call Acceptance on/off.
  • Press #: If you want to: Add a number to your Special Call Acceptance list.
  • Press *: If you want to: Delete a number from your Special Call Acceptance list.
  • Press 08: If you want to: Delete all numbers from your Special Call Acceptance list.
Special Call Acceptance 12

You can have 12 numbers on your list. Special Call Acceptance allows you to screen incoming calls by creating a list of phone numbers from which you are willing to accept calls. Calls from numbers not contained on your list are sent to an announcement that tells them you are not receiving calls at this time.

This feature is applicable to 12 numbers.

To use Special Call Acceptance:

  1. Press *64
  2. Listen to the voice instructions which will guide you through the steps of how to:
    • Turn Special Call Acceptance on or off.
    • Make changes to your Special Call Acceptance list.

Press Number If You Want To:

  • Press 0: If you want to: Repeat the instructions.
  • Press 1: If you want to: Review the numbers on your Special Call Acceptance list.
  • Press 3: If you want to: Turn Special Call Acceptance on/off.
  • Press #: If you want to: Add a number to your Special Call Acceptance list.
  • Press *: If you want to: Delete a number from your Special Call Acceptance list.
  • Press 08: If you want to: Delete all numbers from your Special Call Acceptance list.
Selective Call Rejection 18

This feature allows you to create a list of Telephone numbers from which you do not wish to receive calls. When someone calls from a telephone number on your list, they will hear an announcement that you are not receiving calls. You can have 6, 12, or 18 numbers on your list.

This feature is applicable to 18 numbers.

How it works:

  1. Press*60
  2. Listen to the voice instructions which will guide you through the steps of how to:
    • Turn Call Screening on or off.
    • Make changes to your Call Screening list.

Press Number If You Want To:

  • Press 0: to Repeat the instructions.
  • Press 1: to Review the numbers on your Call Screening list.
  • Press 3: to Turn Call Screening on/off.
  • Press #: to Add a number to your Call Screening list.
  • Press *: to Delete a number from your Call Screening list.
  • Press 08: to Delete all numbers from your Call Screening list.

To add the last incoming caller to your Call Screening list (even it you do not know the party’s number):

  1. Hang up, then lift the receiver and listen for dial tone.
  2. Press *60 and listen for instructions.
  3. Press #01#
Selective Call Rejection 12

This feature allows you to create a list of Telephone numbers from which you do not wish to receive calls. When someone calls from a telephone number on your list, they will hear an announcement that you are not receiving calls. You can have 6, 12, or 18 numbers on your list.

This feature is applicable to 12 numbers.

How it works:

  1. Press*60
  2. Listen to the voice instructions which will guide you through the steps of how to:
    • Turn Call Screening on or off.
    • Make changes to your Call Screening list.

Press Number If You Want To:

  • Press 0: to Repeat the instructions.
  • Press 1: to Review the numbers on your Call Screening list.
  • Press 3: to Turn Call Screening on/off.
  • Press #: to Add a number to your Call Screening list.
  • Press *: to Delete a number from your Call Screening list.
  • Press 08: to Delete all numbers from your Call Screening list.

To add the last incoming caller to your Call Screening list (even it you do not know the party’s number):

  1. Hang up, then lift the receiver and listen for dial tone.
  2. Press *60 and listen for instructions.
  3. Press #01#
Priority Ringing 18

Priority Ringing allows you to program your telephone line to ring with a special ringing pattern whenever you are called from a select list of phone numbers. If you also have Call Waiting, you will hear special call waiting tones when called from numbers on your list.

This feature is applicable to 18 numbers.

To use Priority Ringing:

  1. Press *61
  2. Listen to the voice instructions which will guide you through the steps of how to:
    • Turn Priority Ringing on or off.
    • Make changes to your Priority Ringing list.

Press Number If you want to:

  • 0: Repeat the instructions.
  • 1: Review the numbers on your Priority Ringing list.
  • 3: Turn Priority Ringing on / off.
  • #: Add a number to your Priority Ringing list.
  • *: Delete a number from your Priority Ringing list.
  • 08: Delete all numbers from your Priority Ringing list.

When Priority Ringing is turned on:

Listen to the ringing pattern or Call Waiting tones:

  • When called from any number: A short-long-short ringing pattern or tone.
  • When called from any other number: Normal ringing or Call Waiting tones.